This Cancellation Policy explains how order cancellations are handled at Roadtek. By placing an order on our website, you agree to the terms outlined below.
Order Cancellation Window
Orders may be canceled only if the cancellation request is submitted before the order has been processed or shipped. Once an order has entered processing or has been shipped, it can no longer be canceled.
How to Cancel an Order
To request a cancellation, you must contact our customer support team as soon as possible after placing your order. Cancellation requests must be submitted by email and include your order number and the reason for cancellation.
Processed or Shipped Orders
If your order has already been processed or shipped, it cannot be canceled. In this case, you must wait until the item is delivered and then follow our Refund and Return Policy if you wish to return the product.
Refunds for Canceled Orders
If your cancellation request is approved, a full refund will be issued to the original payment method used at checkout. Refund processing times may vary depending on your payment provider.
Policy Changes
We reserve the right to modify or update this Cancellation Policy at any time. Any changes will take effect immediately upon posting on our website.
Contact Information
For any questions regarding order cancellations, please contact us at roadtreckshopcs@proton.me