How long does shipping take
Orders are delivered within five to eight business days after shipment. Delivery times may vary depending on your location and customs processing.
Do you offer free shipping
Yes. We offer free worldwide shipping on all orders with no minimum purchase required.
Where do you ship
We ship worldwide to most countries and regions.
Can I cancel my order
Orders can only be canceled before they are processed or shipped. Once an order has been shipped, it cannot be canceled and must follow the return process.
What is your return policy
You may request a return within thirty days of receiving your order, provided the item is unused and in its original condition. Full details are available in our Refund and Return Policy.
What should I do if my item arrives damaged or defective
Please contact us within forty eight hours of delivery with clear photos or videos of the issue. We will assist you with a replacement or refund if applicable.
How do I track my order
Once your order has shipped, you will receive a confirmation email with tracking information when available.
What payment methods do you accept
We accept major credit and debit cards and other secure payment methods available at checkout.
Will I have to pay customs fees or import taxes
Customs duties or taxes may apply depending on your country’s regulations. These fees are the responsibility of the customer unless otherwise stated.
How can I contact customer support
You can reach our customer support team at roadtreckshopcs@proton.me for any questions or assistance.